Palazzo Del Giglio - Venice

proximity to things and easy to get to from vaporetto

The hotel staff was very friendly, and helpful. The room was small but exactly what we needed, a nice, comfortable place to sleep and rest during our trip. The location is perfect, just far enough away from the main plaza to be peaceful, but close enough that we were in the middle of everything in minutes. We really liked this hotel, and plan to stay here again on our next visit to Venice.

The hotel staff were kind. The room was tasteful and well equipped. The location is good, so we could easily access all famous spots.

The balcony in the room was really nice.

The room was incredibly small. The bathroom was clean, but it is definitely not a place where you'd like to ponder on life in. In truth, this hotel would rate 2 stars anywhere else int he world.

This hotel is well located for touring the main areas in Venice. The staff is very nice, and our suite was spacious - very unlike a European hotel room!!

Location is perfect for visiting the beautiful city of Venice. Staff are knowledgeable and friendly and helpful with directions abiout sightseeing and where to eat.We loved the aperatif that was provided as a welcome to the hotel. Breakfast was plentiful. Stay here if you have the chance!

We stayed there for 3 nights and it was excellent. Perfect location, great area, and outstanding customer service. Would highly recommend it! Thank you!

Nice Hotel, staff was very helpful, great for value of money

It's location near San Marco and other attractions was very convenient.It can't really be classified from the list above...It is not "budget/ backpackers" but it is is not "luxury" either. It is comfortable and clean accom that suits holidaymakers like us.

It did not accept any credit cards when we checked out, claiming the machine was broken.

The entire hotel staff was particularly gracious and friendly. Our check-in was quick and the location is excellent, especially since it's located right next to the bus and water taxi stops, Piazza San Marco, upscale shops and other reasonably-priced shops and restaurants. 5-10 minutes from anything you might want to do. We had a good-sized very clean suite, and the beds were very comfortable. There is a very nice, small bar on the premises. Hotel and area was very quiet except the for occasional "night shout-out".

Although the staff was very good about bringing breakfast to the room, the continental breakfast was acceptable but I wish the choices were better. Boiled eggs are extra$. I prefer a full breakfast which isn't available because there is no restaurant on the premises, but there is one right across the courtyard. No exercise facilities, which was okay for us because there's plenty of walking in Venice. Didn't get the terrace suite because of a mix-up so double check to make sure you are getting what was agreed upon, but the staff was sorry about the mix-up. Room rate a little pricey, and furniture could use a little updating, but it added to the Venetian ambiance.

Staff were very helpful. Room was large enough to comfortably accommodate two adults and two older children.

Breakfast was at best basic

Room was large and very comfortable. Also with the windows shut it incredibly quiet. Pull outs for our teenagers were very comfortable. Great location and staff was extremely accommodating

We could not get the spa tub to work

Hotel staffs are really excellent and kind, so we our family could feel best in our experience traveling in Europe. Hotel location is very good few minutes from St,Marco square walking through most famous shopping street in Venezia. Also the hotel is very close to water bus stop by 2 minutes walk.

Junior suites were spacious and comfortable, including kitchen and additional sofabeds in separate rooms. The space and location represented good value for the money. They provided free use of a lobby computer.

Breakfast was continental, disappointingly limited, with no protein at all. Rooms had very little charm or character. Room 101 needs a better mirror.

Excellent service, very helpful staff, all in all a lovely experience. The hotel is very well situated, close to San Marco square.